FAQ

Frequently Asked Questions

How long does delivery take?
Most orders arrive within approximately 7–15 business days after dispatch. Delivery times can vary depending on the product and destination.

How long does order processing take?
Orders are usually processed within 1–3 business days before shipment.

Do you offer tracking?
Yes. Tracking information is provided when available.

Do you ship internationally?
Yes, FURQIVA ships to selected international destinations. Availability depends on the product and destination.

Are shipping costs included?
For most products, shipping is included in the product price unless stated otherwise at checkout.

Can I return an item?
Yes. You can request a return within 30 days of receiving your order, subject to our Returns & Refunds policy.

What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and clear photos of the issue, and we’ll help resolve it.

How can I contact FURQIVA?
You can reach us through our Contact page.